meanings, and build partnership-based relationships in any environment.
Audience
The seminar is designed for an adult audience that regularly interacts with people and aims to improve the quality of their communication.
Participants for whom the seminar will be especially useful:
- Leaders, team leads, managers — to increase team management efficiency and improve feedback skills.
- Entrepreneurs and business owners — for negotiations, partnerships, and client relations.
- HR specialists, recruiters, business trainers, coaches, psychologists.
- Sales, service, and consulting professionals whose results depend on communication quality.
- Individuals who frequently encounter conflicts, difficult conversations, or struggle with saying "no" and setting personal boundaries.
- Participants interested in personal development, emotional intelligence, and healthy relationships at work and in life.
Training Program
Module 1: Fundamentals. How We Truly Communicate
- Communication model: Why misunderstandings occur (perception filters, noise, context).
- Active listening vs. simply “waiting for your turn to speak.” Techniques of paraphrasing and clarification.
- Nonverbal intelligence: Reading micro‑signals and managing your own state.
Module 2: Architecture of Persuasion and Questioning
- The power of questions: Open, closed, and coaching questions to identify needs.
- Building rapport: How to quickly tune into the same “frequency” with your conversation partner.
- Assertive communication models (practice).
Module 3: The Skill of Saying No. Feedback
- Why saying no scares us: Understanding social conditioning and fear of rejection.
- Ecological refusal techniques (practice).
- Giving feedback: Models that develop rather than offend.
Module 4: Team Interaction and “Drive”
- Group dynamics: Team roles (Are you a generator of ideas, an executor, or a critic?).
- Emotional intelligence (EQ): How to recognize others’ emotions and avoid provocations.
- Providing feedback.
Participation Fee: 5,500 UAH
Materials Prepared for Participants
A proprietary training package including a presentation, assignments, case studies, exercises, and other educational materials developed by the trainer.
After the training, participants complete a survey to assess their satisfaction with the trainer’s work and evaluate the relevance of the information, knowledge, and skills gained.
Program Format
Delivered in a corporate format upon company request.
The Fee Includes:
- Proprietary handouts
- Personalized certificates
- Coffee breaks
