Workshop Ethics in Business Communication: Who Needs It and Why?

November 25
5:00–6:30 PM
Online
Participation is free

Why does it matter?

Business communication is not just about words. It is about your reputation, the trust you build, and your ability to influence others.

Can one poorly chosen phrase cost you the trust of a partner, client, or colleague? Absolutely. The way we communicate often shapes perceptions of our professionalism even before others have had a chance to assess our expertise, experience, or proposal.

At the webinar “Ethics in Business Communication,” we will explore how to communicate in ways that strengthen trust, protect your professional reputation, and help you remain persuasive even in challenging or conflict situations.

Key topics:

ethics and modern business etiquette;
principles of professional communication;
ethical mistakes that undermine trust and business relationships;
communication in conflict situations;
how to communicate confidently, respectfully, and persuasively.

Your communication style shapes your professional reputation every day. The question is: does it work for you or against you?

Who should attend:

The webinar will be particularly useful for:

executives and business owners;
lawyers and legal professionals;
HR professionals;
public sector professionals;
managers and team leaders;
anyone who negotiates, represents an organization, works with clients and partners, or regularly handles challenging professional conversations.

What you will gain:

After the webinar, you will have a better understanding of:

the difference between ethics and etiquette, and how both influence business communication;
the principles that help build effective and professional communication;
communication mistakes that can damage trust and professional relationships;
how to communicate constructively in conflict situations;
how to express your position confidently and persuasively while maintaining professional boundaries and respect for others.

Speaker: Natalia Kalinina

Internationally certified business trainer, Master’s degree holder in Mediation and Conflict Management, Associate Professor at KROK Business School, PhD, MBA.

Learn more about Natalia Kalinina