Webinar from the KROK Business School within the framework of the Mediation Month 2025

5-minute conflict test: checklist, killer phrases and AI assistant for negotiations

November 26, 2025

15:00 – 16:00

Speaker: Anzhelika Bagrova — lawyer-mediator, retired judge of the Nikopol City District Court of Dnipropetrovsk region

How to quickly recognize that a conflict is already at the start and prevent it from going into the “explosion” phase?

How can words either exacerbate a dispute or turn it into a dialogue?

And can artificial intelligence become your ally in difficult negotiations?

During the webinar, you will:

take an express conflict test - only 5 minutes to see your own triggers;
receive a checklist of “killer phrases” and learn how to replace them with constructive formulations;
try an AI negotiation assistant that helps you find balance and prepare for mediation.

The webinar will be useful for:

mediators and facilitators who want to improve their communication effectiveness;
managers and HR professionals who deal with stressful situations in teams every day;
lawyers and negotiators who are looking for modern tools for conflict resolution;
psychologists, coaches, consultants working with interpersonal or internal conflicts;
anyone who wants to better understand themselves and others, manage emotions, and use AI to prepare for dialogue.

Format: online, ZOOM

Join to learn how modern tools — from psychology to artificial intelligence — help you stay calm and effective in any conflict.