Training «Technologies of qualitative interaction»

Coach: Galina Sasyn

For whom:

Entrepreneurs, managers, business founders, top managers, all those who feel necessity to enhance the skills of interaction.

Format: offline

• 1 day from 10:00 to 17:00
• Group of no more than 15 people
• Individual approach

Cost of participation in one module (2 days):

• 1 participant - UAH 3,500 (excluding VAT);
• 2 participants - UAH 3,200 (excluding VAT, for each);
• 3 or more participants - UAH 3,000 (excluding VAT, for each).

The price includes:

• author's handouts;
• personal certificates;
• coffee breaks.

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Training program

Fundamentals

• Interaction matrix: two vectors of attention “warmth” and “competence” (according to R. Sapolsky). How trust is formed and destroyed in relationships (actions, words, non-verbals).
• How to implement an individual approach in practice. Behavior styles in business interaction KADE formula, behavioral flexibility workshop.
• Proactivity and reactivity. What determines our behavior, conscious choice of reaction options and actions.

Workshop: how to get convinced

• Means of persuasion: civilized vs barbaric means of influence.
• Two levels of communication: emotions and logic, which is important to consider when persuading.
• Argumentation: rules and mandatory conditions.
• Argumentation techniques: basic argumentation, emotional argumentation, two-way argumentation, Socratic method. Workshop – Argument Grid.
• Counter-argumentation: to fact, to logic fact-argument, to logic argument-thesis.

Wrap Up

FeedBack, Certificates

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