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Module of program «Sales Мanagement». Digital sales

Module: Digital sales

Trainer: Olexander Grukhal

(1 day)

Topic Content
Strategy of Digital sales  
  • Identification of the Target Audience (TA) - tools and practices;
  • Identification of the main TA needs and purchase triggers;
  • Building a CJM - how to define a consumer journey map for each customer segment. The difference between the "funnel" model and the "elevator" model;
  • Formation of promotion strategy, marketing plan, content plan;
  • How to create a ROMI model for the entire product network and each individual item and their KPIs;
 
Definition of digital sales tools and their application  
  • Drawing up a content plan for all touchpoints (content + format), with a forecast of CTR and CPA at the end point of the additive;
  • Formation of the main message - creative;
  • PPC campaigns – application features, advantages and disadvantages;
  • Referral programs and aggregators - application features, advantages and disadvantages;
  • E-mail marketing - application features, advantages and disadvantages;
  • Messengers – application features, advantages and disadvantages;
 
Request processing - Cold Leads, Marketing Leads, Sales Leads, conversions. Company optimization  
  • Tracking the effectiveness of communication channels and dynamic planning of campaigns;
  • Optimization of the cost of conversions;
  • Feedback from the consumer of the product;
  • Cross-sale and UP sale.
 

 

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