Content | Exersizes |
Block 1 Stress. What is it 1. The concept of stress. 2. Causes of stress in the manager. 3. Emotional burnout. Signs of burnout. 4. What we control and what controls us. 5. Strategies for behavior in stress - useful and not very. 6. How to make stress useful. | Discussion, group moderation |
Block 2. Goal! Do you like and ... what? 1. How we set goals. 2. What to listen to: mind or heart? 3. Awesome goals. 4. Ours are not our goals. Prioritization. 5. Change the target or reach it. 6. Doztigator. How to become them. 7. Where to take light when everything is not easy? | Set up the personal goals, Personal priorities listing |
Block 3. Conflict - a source of stress. 1. The reasons for the conflict. 2. Prevention of conflicts depending on the causes of the occurrence. 3. How not to emotion in the conflict or to reduce the destructive effect of the conflict. 4. Methods of facilitating the conflict - for themselves and the team. 5. Algorithm for negotiations on conflict resolution. | Role play Demonstration of facilitative approach in the conflict resolution. Work on real conflict From participant practice |
Block 4. Unhealthy communication - a source of stress. 1. Manipulation and psychological attacks - methods of diagnostics. 2. The supervisor-manipulator and subordinate manipulators - who is who? 3. Weaknesses - targets for communicative aggressors. 4. How to find and heal your weaknesses. 5. Manipulative traps and ways to confront them. 6. How to minimize uneconomical communication. | Individual diagnostics of weak points of participants Exercises for confrontation manipulation and psychological pressure. |
Block 5. What is further? | Group will be trained to apply every instrument |
Block 6. Personal Action Plan | Participants prescribe an individual plan for reducing stress in their lives. Questions and Answers. Feedback from trainer and participants. |
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