On December 6, 2024, a group of managers from Crédit Agricole Bank – Digital Department delved into the topic of Leadership under the guidance of Oksana Demchenko, a business trainer and instructor of several courses in the master's programs at KROK Business School.
The participants of the training discussed team management issues, specifically whether to focus on business goals or people. Two levels of communication were considered: logical communication methods such as two-way argumentation, conditional agreement method, argument grid; and emotional communication, including techniques to reduce emotional tension. Trainer Oksana Demchenko, together with the participants, examined the relevant issue of emotional stability, especially in conditions of uncertainty.
The workshop participants highly appreciated the content and the trainer’s work, expressing a desire to explore the topic of communication with negatively inclined individuals in the trainings planned for next year. All employees who participated in the training received certificates of participation in the workshop.
KROK Business School expresses its gratitude to the management of Crédit Agricole Bank for trusting us as the provider of corporate training programs and hopes that the acquired knowledge and skills will contribute to the participants' professional duties at a high level.
To order corporate training go to https://bs.krok.edu.ua/programi-navchannja-dlja-kompanii/
