Defense of Course Project in the Mini MBA Program: Practical Business Solutions for Participants' Companies

On October 6, KROK Business School hosted the defense of an applied project, which is the final stage of studies in the Mini MBA program.

This time, a highly relevant project was presented on the topic: "Using the Zendesk Cloud Platform to Optimize Customer Communications at MIHI."

The unique feature and main value of this case is that Margarita Khazanova, being the CEO of MIHI, developed a ready-to-implement strategy to improve the customer experience directly for her business during her studies.

This very approach is the foundation of learning at KROK Business School: the time invested in the program transforms into actionable tools and solutions that work in real life.

The KROK Business School team congratulates her on a successful defense and wishes her new professional achievements and a swift implementation of the developed strategy!

Enrollment for this year's Mini MBA program is still open! You have the opportunity to join the group and begin your studies right now.

Gain modern managerial skills and develop effective solutions for your business under the mentorship of our experts.

Details and program registration: https://bs.krok.edu.ua/en/mini-mba/