A selection of books by Halyna Sasyn, instructor of the Master of Mediation and Conflict Resolution program at KROK Business School.
- "Nonviolent communication. The Language of Life" by the author Marshall Rosenberg.
More than half a century has passed since Marshall Rosenberg described the concept of nonviolent communication (NVC). For half a century, this method of communication has been changing the destinies of people all over the world, reducing aggression, resolving conflicts and enriching the lives of everyone who tried to apply it.
For the first time, the book "Nonviolent communication. The language of life" — the main work of Dr. Rosenberg — was published in Ukrainian. With it, the reader will get a complete understanding of what NNS is, why it is needed, how to implement it in your life, and what results to expect.
- "Difficult Dialogues. What and How to Say When the Stakes Are High" by Al Switzler, Emily Gregory, Joseph Grenny, Kerry Patterson, Ron McMillan.
The book teaches you how to stay calm and get the desired results when faced with difficult conversations. Written in an engaging and easy-going style, it teaches readers to be persuasive rather than aggressive, how to return to productive dialogue when others explode or shut up, and offers powerful skills for mastering important conversations, no matter the topic or the person.
More information about the master's program "Mediation and conflict resolution" at the link »
