Management
Your
Ambitions

A selection of recommended books by Anzhela Krychyna, a trainer at the KROK Business School in the master's program "Mediation and Conflict Management"

Friedrich Glazl "Conflict Management"

"This book is devoted to conflicts in organizations and has a dual purpose: firstly, to help learn and understand conflict, and secondly, to provide theoretical and practical means of constructively overcoming social conflicts.

The book is intended primarily for professional advisers, mediators and mediators, consultants and mentors, as well as for managers, lawyers, politicians and other persons whose profession involves working in conditions of tense relations, misunderstandings and conflicts. Since contradictions, strained relationships, and conflicts are part of our everyday professional lives, all of these individuals are expected to be able to handle conflicts competently and constructively."

 

Gary Friedman "Inside Out: Working in Conflict"

This book is not quite traditional. Inside Out: Working in Conflict is a book written by Gary Friedman and Jay Steinke. She explores the topic of conflict and the ways in which people can work with it.

The book offers an in-depth analysis of various types of conflict, from personal to professional, and provides practical advice on how to effectively resolve these situations. The authors examine different approaches to conflict management, including a positive approach where conflict is seen as an opportunity for growth and development.

One of the key questions the authors explore is how emotions affect conflict. They consider the role of emotions in the emergence of conflicts and suggest strategies for managing them.

In general, "Inside Out: Working in Conflict" is an interesting book that will help readers better understand the nature of conflicts and find constructive ways to resolve them.

Leonard L. Riskin, professor of law at the Chesterfield Smith Department

Law College named after Levin, University of Florida, Visiting Professor

Law Faculty of the Northwestern University noted the following.

 This is a presentation of the Sell-Reflection for Conflict Professionals Intensive, the latest and most advanced product on the understanding-based model of conflict management, and in particular mediation, which has been developing since about 1979 and has influenced for lawyers, mediators and other professionals who work with conflicts in different parts of the world. This theory includes extensive work to humanize legal education through a program developed with Jack Himmelstein; numerous workshops on an understanding approach to conflict resolution for lawyers, mediators and other professionals working with conflicts; as well as a host of other programs, including those designed for collaborative law professionals.

SCPI, to which this book is dedicated, was developed by Gary, his longtime associate Jack (both with degrees in law and mediation), and Norman Fischer (a Zen Buddhist monk, teacher, and poet who recently joined their programs) over the past few years. The book's mission is to help therapists learn how to work with conflict while exploring internal processes - their own and their clients' - at a deeper level than most conflict professionals achieve.

Regardless of your professional background, you can draw from this deep well with an open heart and a certain amount of curiosity."

You can master the art of conflict management at the Master of Mediation and Conflict Management program https://bs.krok.edu.ua/mediacija/