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Anna Zubachova | Mediation and Conflict Management

Guest Lecturer of the Master of Mediation and Conflict Management Program, Family and Business Mediator, Practicing Psychotherapist, Psychologist.

At present, Anna is the Chairman of the Board and co-founder of the Mediator League in Ukraine, co-founder and managing partner of the UwinAgency Mediation Agency, the Business Mediator of the Munich and Upper Bavaria Chamber of Commerce and Industry, the Business Mediator of the Kyiv Chamber of Commerce and Industry, Member of the National Association of Mediators of Ukraine, conducts private psychotherapeutic practice. , is conducting trainings and workshops on mediation and conflict studies.

Since 2016 coordinates the work of the Social Project on cooperation with the Services for Children of District State Administrations of Kyiv and the District Social Services of Kyiv.

Practical experience in mediation - 3 years

Practical experience in psychotherapy - 8 years

The main area of ​​interests and activities is:

  • mediation
  • effective conflict resolution
  • development of emotional intelligence and communication skills
  • conflict-coaching
  • facilitation
  • preparation for negotiations
  • development of a negotiation strategy
  • developing programs and conducting trainings and seminars

Education:

1998 - 2003

V.N. Karazin Kharkiv National University

Department of Finance

Master of Finance with honors

2010 - 2013

Taras Shevchenko National University

Department of Psychology

Specialist Psychologist

2009 - 2015

Moscow Gestalt Institute

Certified psychotherapist (Certificate of European Association of Gestalt Therapy)

Additional education:

  • 2016 "Business Mediator" - Ukrainian Center for Mediation, CCI Munich and Upper Bavaria (220 hours, according to the standards of the German federal association Bundesverband Mediation e.V.)
  • 2016 "Basic mediator skills" - Ukrainian Mediation Center (48 hours)
  • 2016 "Features of Mediation in Family Relations" - Ukrainian Mediation Center (16 hours)
  • 2017 "Direct consultations with children in family mediation" - Ukrainian Mediation Center (16 hours)
  • 2018 "Principles and approaches of restorative justice" - Institute of Peace and Understanding (18 hours)
  • 2019 "Financial aspects in mediation" - University of North Carolina (18 hours)

Anna Zubachova delivers the course: Emotional competence and components of productive interaction.