Business instructor: Roman Romantsov
10.00 - 10.10 | Acquaintance with participants, trainer and program. |
10.10 - 11.00 | Topic 1. Business processes and methods for managing them |
11.00 - 11.30 | Topic 2. Process business management |
11.30 - 11.40 | Coffee Break |
11.40 - 12.30 | Principles of Process Management |
12.30 - 13.00 | Group work 1. Identification of the main business processes of the company, their classification. |
12.30 - 13.00 | Topic 3. Modeling of business processes: a modern approaches. |
13.00 – 14.00 | Lunch Break |
14.00 - 14.30 | Practical work 1. Building processes using the SIPOC method |
14.30 - 15.30 | Topic3. Business process reengineering |
15.30 - 16.00 | Topic 4. Ways to describe business processes |
16.00 – 16.20 | Coffee Break |
16.20 – 16.50 | Topic5. Key performance indicators of business processes |
16.50 – 17.10 | Group Work 2. Development of Leading and Delayed Indicators |
17.10 – 17.30 | Topic6. Lean and 6 Sigma approach for managing and reengineering business processes |
17.30 – 17.50 | Practical work 2. Value Stream Mapping. |
17.50 - 18.00 | Final discussion, analysis of the results |