Management
Your
Ambitions

Business Process Management and Operational Efficiency of the Company

Business instructor: Roman Romantsov

10.00 - 10.10

Acquaintance with participants, trainer and program.

10.10 - 11.00

Topic 1. Business processes and methods for managing them

11.00 - 11.30

Topic 2. Process business management

11.30 - 11.40

Coffee Break

11.40 - 12.30

Principles of Process Management

12.30 - 13.00

Group work 1. Identification of the main business processes of the company, their classification.

12.30 - 13.00

Topic 3. Modeling of business processes: a modern approaches.

13.00 – 14.00

Lunch Break

14.00 - 14.30

Practical work 1. Building processes using the SIPOC method

14.30 - 15.30

Topic3. Business process reengineering

15.30 - 16.00

Topic 4. Ways to describe business processes

16.00 – 16.20

Coffee Break

16.20 – 16.50

Topic5. Key performance indicators of business processes

16.50 – 17.10

Group Work 2. Development of Leading and Delayed Indicators

17.10 – 17.30

Topic6. Lean and 6 Sigma approach for managing and reengineering business processes

17.30 – 17.50

Practical work 2. Value Stream Mapping.

17.50 - 18.00

Final discussion, analysis of the results